FAQ page:
To help you find your question, look for the category and then your question. There is another FAQ page with course questions and tips after you login. Click the Check Send Mail button.
Brief Overview of this course. This course:
Contents of FAQ’s:
1. COURSE REQUIREMENTS
What is required to receive a certificate?
Answer:
All students are required to pass
the final test with an 80%.
In order to be eligible to take the final, each student
must
A. pass
every quiz with at least an 80%.
B. pass
every module test with an 80%.
C. have
an OVERALL workbook average of 80%,
D. log AT
LEAST 30 “course hours”
If I finish all the tests do I still have to have 30 hours?
Answer:
Yes! As stated in the Agreement, you must log at least 30
hours in this program, as well as complete all the requirements in order to
receive a certificate. If you finish early, our suggestion will be for you to
return and read or work on bringing your workbook scores up in order to log the
time.
How does the “course timer” work?
Answer:
The course timer does not calculate all the time you spend in
the course textbook, workbook, quizzes and tests. It will time every page up to
a normal reading time and then stop. Once you turn the page, it starts again.
This is to keep students from turning on the computer and walking away. **NO
EXCEPTIONS**
2. DRIVING
Where can I get the driving log?
Answer:
A. You
can pick one of these up at the licensing offices,
B. Print
one from the DDS website (links are provided from our site below and in the
program.)
GA. 40-hour parent guide
http://www.dds.ga.gov/docs/forms/40Hour_ParentTeen_DrivingGuide.pdf
Do I
have to go to a driving school to get any driving?
Answer:
It is not required by Joshua’s Law, however,
all driving practice will be beneficial to you, especially from a licensed
professional teacher.
Does this program allow me to get an insurance discount?
Answer:
Not by itself! You’ll need to show a
certificate from this course and one for driving 6 hours with a licensed
driving school in
3. General
info
What are the “Joshua’s Law” requirements?
A.
See all the new requirements on the
Georgia Dept. of Driver Services website. http://www.dds.ga.gov
B.
You must complete an approved 30-hour DE
course if you want a license before your 17th birthday.
Where can I find other
Answer:
Click on the Georgia Department of Driver
Services website at: http://www.dds.ga.gov. These requirements
are also discussed on p. 10 of Module 1 in your textbook.
Is this program licensed by the state of
Answer
YES!
4. New
students (Very
important!!!!)
What are some tips and
suggestions for new students?
A.
Use Internet Explorer
B.
C.
Use the prompts at the end of the topic pages to access,
workbook, quizzes, and tests.
C.
Use internal mail for faster responses regarding issues.
D.
Log out each time
E.
DO NOT try to print the textbook or workbook. You DO NOT get
credit for time spent offline. You can
go Log in and out as many times as needed.
5. Payment
(late Payments)
I did not pay during the registration process, can I go
back now and do this and how do I do this?
Answer:
Go to the login page, click on the Payment button, enter your
student ID, and choose your method of payment Credit Card or Check/Money Order.
(The fastest way is by credit card.) If you are paying by check or money order,
send to the address on the page.
6. Program issues (including navigational, saving. Fixits)
When I login, I get the message, “ACCESS DENIED.” What is happening
and how do I fix it?
Answer:
The most common reasons could be firewall restrictions
or cookie issues. Here are a few fixits that you can try. You might want
to cut/paste them in Word and print them out.
To adjust cookies in Internet Explorer:
1. In
Internet Explorer click on "Tools" at the top of the window.
2. Select "Internet Options".
3. Click on the "Privacy" tab.
4. In the center of the "Privacy" tab screen, there
should be an "Advanced" button. Click this button.
5. Ensure that "Override automatic cookie handling"
is checked.
6. First party cookies should be set to "Accept" and
block third party cookies
7. Check "Always allow session cookies"
8. Click on "OK"
9. Exit Internet Explorer and restart your browser
To delete or remove cookies in
Internet Explorer:
1. Click on the Tools option on the Explorer menu. 2. Then
choose Internet Options. Under the tab
labeled “General” click on the
3. Delete Cookies and then Delete Files (check the box labeled
'Delete all offline content'.
4. To remove these temporary internet files click on the
Delete Cookies button and
5. Click the OK button (this removes any cookies still in this
area)
6. And next click the Delete Files button,
7. Check the checkbox for Delete all offline content (these
are the pages that are cashed by your internet explorer when browsing web
pages)
8. And click the OK button (this removes any web pages still
cashed).
Firewall adjustments:
1) Try clearing your Internet Temporary files and cookies.
2) Adjust settings on your Internet Explorer with the attached
file.
3) Adjust firewall settings with attached file (must use
acrobat reader to open file or can be downloaded here http://www.adobe.com/products/acrobat/readstep2.html
)
4) Change Browser to Firefox at which can be downloaded here http://getfirefox.com